Slow download rates from CloudLinux mirrors in the EU regions

Incident Report for CloudLinux

Monitoring

Infrastructure adjustments have been made, and we're keeping an eye on the situation

Posted May 14, 2026 - 05:42 UTC

Investigating

We are experiencing issues with download speed from mirrors in the EU region. It may cause slow download rates and timeouts during yum updates:

1. Repodata metadata returning 404:
Status code: 404 for https://rollout-ng.cloudlinux.com/slot-8/8/x86_64/repodata/-primary.xml.gz
Error: Failed to download metadata for repo 'cloudlinux-rollout-8'
2. Slow / timed-out RPM transfers:
Curl error (28): Timeout was reached for https://rollout-ng.cloudlinux.com/slot-1/10/x86_64/.rpm [Operation too slow. Less than 51200 bytes/sec transferred the last 30 seconds]

This issue is currently being investigated by our infrastructure team under task REAIT-564. Further updates will be shared as soon as progress is made.

Posted May 13, 2026 - 20:23 UTC