A fix has been implemented and we are monitoring the results.
Posted Mar 29, 2023 - 07:03 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 28, 2023 - 07:55 UTC
Investigating
It has been discovered that Imunify360 may not work on some servers due to an error like this:
ModuleNotFoundError: No module named 'defence360agent'
Developers are already investigating this situation. As a workaround, the following commands can be applied, which will install updates for Imunify360 via the force-update script: https://docs.imunify360.com/update/#gradual-roll-out After that, Imunify360 will recover its work.